Sustainability Charter for Whale Watching

Charter for Sustainability for Whale Watching

We would like to point out that this is a voluntary commitment for whale and dolphin watching companies. In addition with respect to cetaceans and the environment, also while offering a significant and transformative tourist experience for the client.

The 5 main principles:

• First of all, to transmit a significant and transformative experience.
• Secondly, the tourist products must live up to the exceptional value of this unique environment.
• Thirdly, we should take care of the environment, the sea, and the local community.
• Fourthly, that we all comply with current regulations.
• And finally, bring transparency, commitment, and continuous search for improvement.

Members of the Sustainability Charter of Whale Watching.

In summary, these companies are evaluated every year to renew their commitment. With the year 2025 as a horizon, Tenerife has set itself the objective of becoming a reference for other places in the world. Above all as a tourist space that takes care of the home of cetaceans. In conclusion, to offer a significant, respectful and high added value activity.

Method of Summary of Commitments

FIRSTLY, ALL COMPANIES MUST COMPLY WITH ALL THESE POINTS TO BE GRANTED WITH THE CHARTER FOR SUSTAINABILITY OF WHALE AND DOLPHIN WATCHING.

Assessment & Probability:

1. Assess the significant and transformative experiences of customers.
2. With what probability will it be a recommendation to a friend by customers.

Company Obligations:

1. There should be an interpreter of the marine environment.
2. All should have received training in the manual of good practices.
3. The Boat should be kept clean at all times.
4. The Crew should have an adequate level of cleanliness, uniform, and visible identification.
5. They should provide customers with complete information about its products and about the Charter for Sustainability.
6. It is important to be active on different channels of social media.
7. The company will provide complete information on each service.
8. They should give assistance to activities linked to the Charter organized by Tenerife Tourism.
9. Most importantly, there must be a cancellation policy.

Code of Conduct:

1. The boat must approach the animal with respect.
2. Sound impact on the environment. Both in reference to cetaceans and in relation to birds, protected animals, and other possible activities that are being carried out in the environment.
3. There should be selective waste management on board.
4. Also, there should be selective waste management in their offices.
5. The use of disposable plastics or other non-biodegradable materials during excursions.
6. The boat should serve onboard products of local origin in food and drinks.
7. The use of cleaning products with European Eco-label certification or equivalent.
8. The crew should inform of environmental dissemination actions to raise awareness.
9. To Collaborate with research projects and/or conservation.
10. The collection of waste in the marine environment during excursions.

Legal Aspects

1. In the rule, all legal aspects are established at the environmental, navigation, labor, economic and fiscal levels in all its vessels.

Commitments:

1. Compliance with all the commitments of the Charter for Sustainability in all its vessels.
2. Annual accountability questionnaire.
3. Internal assessment of the company’s human team regarding compliance with the Charter’s commitments.